Account responsibilities
Customers must provide accurate information, protect credentials, manage authorised users, and remain responsible for activity performed through their tenant and API credentials.
Acceptable use
Services must not be used for unlawful communications, harassment, fraud, unsolicited messaging, network abuse, credential theft, or conduct that violates provider policies or applicable regulation.
Service and availability
Features depend on configured providers, destinations, balances, regional networks, maintenance, and third-party availability. Specific commitments apply only where documented in an executed agreement or SLA.
Fees and suspension
Customers are responsible for applicable usage, subscriptions, taxes, and authorised charges. Access may be limited for non-payment, abuse, security risk, or legal requirements.
Contact
Questions about these terms may be sent to legal@business.momo.tz.