Visual
flow editing with node-based structure
Visual IVR
Build IVR flows your operators can actually reason about.
Momo Pulse turns IVR into a visual routing workspace with menus, decision logic, dispatch actions, simulations, and versioned publishing so call routing stays understandable.
Menu nodesDecision nodesSimulationVoice assets
Main Support Flow
v3 · AI-assisted
Flow canvas
Start+255 762 ...
Main Menu
1 Sales2 Support3 Billing
AI Prompt
Greet and identify intent
Dispatch Agent
Route to AI or human
Simulation passed
All branches validated · 0 errors
Nodes:12
Assigned:3 DIDs
Safe
validate and simulate before publish
Deployable
assign flows and assets to live numbers
How IVR works
From inbound call to intelligent routing
Inbound Call
Call hits assigned DID number
+255 762 841 093
IVR Flow Engine
Executes node graph with DTMF & AI
Play greeting (TTS)
Collect DTMF input
Route to matched branch
AI & HTTP Nodes
Inline AI prompts & external API calls
AI Prompt + TTS
HTTP request node
Decision branching
AI agent dispatch
Realtime or pipeline
Connected0:02
Forward to agent
Ring group or number
Ring Group A
Voicemail / Hangup
Message + disconnect
IVR trace logged
Visual Designer DTMF Menus AI Prompt Nodes Simulation IVR Trace
What teams unlock
Routing logic that is testable before customers hear it.
IVR becomes a working system with drafts, simulation, asset management, and number assignment instead of a black box.
Node-based flow design
Build routing logic from menus, decisions, messages, dispatch actions, and flow jumps that map to real call behavior.
- Menu, decision, dispatch, and message nodes
- Structured definition model
- Visual inspection of routing logic
Validation and simulation
Catch broken branches before publication and test routes before callers hit production.
- Draft validation
- Simulation endpoint support
- Publish-state tracking
Assets and external hooks
Attach reusable voice assets and HTTP profiles so flows can stay deterministic while still connecting outward when needed.
- IVR asset library
- HTTP profile management
- Per-number assignment controls
1
Design the route visually
Model the exact menu, message, or dispatch path you want callers to experience.
2
Validate and simulate before launch
Run the draft through the product’s validation and simulation flow instead of guessing at runtime behavior.
3
Publish and assign with confidence
Push live versions, attach them to numbers, and trace IVR steps later from the call view.
Why teams choose it
The routing model is already tied back to call execution
That link between design-time flow control and runtime IVR traces is what makes the system operationally useful.
- IVR trace support in call details
- Number assignment and forwarding targets
- Asset and publish workflows in the client app
Operator lens
Balanced design, low visual noise
The interface style follows the logo palette without turning every surface into a neon gradient. Most UI stays bright, neutral, and operational, while brand color is used for focus and motion.
Primary tone
Blue first, pink reserved for emphasis
Motion
Slow float and reveal, not constant noise
Images
Custom in-repo SVG illustrations
CTAs
Clear path to demo or workspace creation
Ready to replace brittle phone trees?
Move IVR into a visual workflow your team can validate and ship.
Design it clearly, test it before publish, and keep live routing tied to the real call record.
IVRSimulationVoice assets