Real-time
live call streaming with instant status updates
Call Studio
A live command center for every call your team handles.
Call Studio gives operators a shared real-time dashboard for ringing traffic, active conversations, team assignments, recording controls, and outbound dialing — all in one browser tab.
Live call boardTeam assignmentBrowser dialerRecording controls
OverviewIncomingActiveDial
7
Total
3
Assigned
2
Mine
2
Open
+255 714 220 811
SIPInbound · 0:06
JM
John Mwangi
Active4:12REC
Team online
SK
AP
RD
Multi-tab
incoming, outbound, in progress, and dialer views
Team-aware
assignment, availability, and ownership tracking
How Call Studio works
From ringing call to resolved conversation
Calls Arrive
Inbound and outbound calls stream live
InboundOutbound
Call Studio
Live queue with accept, assign & dial
Show caller + status
Agent picks up (WebRTC)
Assign to teammate
Call Controls
Record, forward, mute & AI integration
Recording controls
Forward / ring group
AI agent toggle
Call resolved
Ended with recording
Ended4:12
Transcript ready
AI-generated summary
Forwarded
Handed to ring group
Live Streaming Browser Dialer Team Assignment Recording AI Agent Toggle
What teams unlock
Operators see every call as it happens, not after.
Call Studio keeps ringing traffic, active calls, agent assignments, and recording state visible in one shared surface.
Live call queue
See inbound and outbound calls the moment they start ringing with real-time status, caller info, and transport type.
- Incoming and outbound tabs
- Caller name and number resolution
- SIP and WhatsApp transport labels
Team assignment and routing
Assign calls to agents instantly, track who owns each conversation, and filter by your own assignments.
- One-click agent assignment
- Availability status per team member
- Filter by assigned, mine, or unassigned
Browser dialer and controls
Place outbound calls, accept inbound calls, forward, record, and end — all from the browser with no softphone needed.
- WebRTC browser call handling
- Recording start, stop, and policy
- Forward to number or ring group
1
Monitor ringing traffic in real time
The live queue shows every inbound and outbound call with status, caller details, and time elapsed.
2
Accept, assign, or route calls instantly
Agents pick up calls from the browser, assign to teammates, or forward to ring groups and AI agents.
3
Record, transcribe, and review
Control recording per call, generate transcripts, and review outcomes from the same dashboard.
Why teams choose it
The call queue is shared and live, not siloed
Every agent sees the same real-time state, which means handoffs, assignments, and escalations happen without switching tools.
- Shared call state across the team
- Instant assignment with live broadcast
- Recording and transcript access per call
Operator lens
Balanced design, low visual noise
The interface style follows the logo palette without turning every surface into a neon gradient. Most UI stays bright, neutral, and operational, while brand color is used for focus and motion.
Primary tone
Blue first, pink reserved for emphasis
Motion
Slow float and reveal, not constant noise
Images
Custom in-repo SVG illustrations
CTAs
Clear path to demo or workspace creation
Ready to give your team a live call surface?
Put call operations on a dashboard your agents can actually run.
Accept, assign, record, and route — all from one browser tab with real-time team visibility.
Call StudioLive queueTeam routing