1 surface
for ringing, active, and historical call activity
Cloud Calls
Run inbound and outbound calls from one live console.
Momo Pulse gives operators a shared command view for ringing calls, active rooms, forwards, recordings, and call history so customer teams can react without losing context.
Browser answerForwarding targetsRecording controlsLive call snapshots
+255 762 841 093
Dar es Salaam, TZ
Ringing0:04Ring Group A
SK
Sarah Kimaro
Active call
REC
+255 714 220 811
+255 689 003 412
Live
operator actions with queue-aware visibility
Traceable
recordings, events, and route history
How SIP calls work
From SIP trunk to agent — one continuous flow
PSTN / SIP
Inbound call arrives via SIP trunk
SIP INVITE
Media Server
WebRTC bridge & call room management
Room created
SIP → WebRTC
Momo Pulse
Webhook processing, ring groups & IVR routing
Resolve tenant
Ring group lookup
Forward to agent
Agent accepts
Browser WebRTC
Connected0:00
Recording
Waveform + transcript
IVR / Forward
Overflow routing
VoicemailAI Agent
SIP INVITE WebRTC Bridge Ring Group Browser Answer Recording
What teams unlock
A real operational layer, not just a softphone.
Calls are treated as active workflows with routing, presence, forwarding, and playback visibility built into the product.
Live call board
See ringing and active call states as they change so teams can intervene before service quality drops.
- Realtime call snapshots
- Inbound and outbound status cues
- Action-oriented history
Browser call handling
Accept calls from the browser and move them across the team with fewer manual jumps.
- Accept from web client
- Forward to approved targets
- End and close with context
Recording-aware operations
Keep recordings and related history close to the active workflow instead of buried in a separate archive.
- Start and stop recording controls
- Playback and media retrieval
- Usage and event correlation
1
Pick up ringing traffic fast
Operators can see waiting activity immediately and choose the next action before the call goes stale.
2
Route to the right person or branch
Use manual forwarding, IVR branches, or AI coverage based on the number and queue state.
3
Keep the outcome visible
Call detail, recordings, and event history remain attached to the same operational thread.
Why teams choose it
Purpose built for teams that cannot miss the moment
The platform already models call state, recordings, IVR steps, and forwarding targets together, which makes it easier to operate under pressure.
- Inbound and outbound workflows in one place
- Browser-based call acceptance flow
- Recording and event detail tied to each call
Operator lens
Balanced design, low visual noise
The interface style follows the logo palette without turning every surface into a neon gradient. Most UI stays bright, neutral, and operational, while brand color is used for focus and motion.
Primary tone
Blue first, pink reserved for emphasis
Motion
Slow float and reveal, not constant noise
Images
Custom in-repo SVG illustrations
CTAs
Clear path to demo or workspace creation
Ready to tighten call operations?
Put your voice workflow on a surface your team can actually run.
Stand up calls first or connect them with IVR, AI agents, and messaging as your operation grows.
CallsForwardingRecordings